WE ARE EXPERIENCED
Highly qualified and knowledgeable team with decades of experience identifying, assessing and prioritizing risks in the industries we serve
Your service team is led by a client executive who stays involved in all aspects of your program. Ironwood’s partners have relationships with insurance carriers that span decades. In addition, our claims consulting group has an average of 20 years of experience working with insurance companies and advocating for our clients.
WE ARE DILIGENT
Dedicated to understanding your business, your industry and its specific risks to create valuable, customized, risk management solutions and employee benefits programs
Your Ironwood team will take the time to understand your company and evaluate risks you face so we can identify exposures and design creative programs for transferring risk. We will provide continuous risk identification and evaluation based on likelihood versus severity and quality products and services where exposed. Dedicated service teams will be assigned to assist with your on-going risk management reviews and risk services.
WE ARE SPECIALIZED
Products, services and resources for companies in industries that have complex risk management needs
The value of working with experts who know how to structure highly customized programs within your industry can’t be overstated. We work with you from day one to address your unique risks and provide recommendations to avoid, reduce or transfer those risks. We provide highly tailored products and programs specific to your industry with a sophisticated and analytical approach to your program development. We have solid underwriter relationships based on specializations along with a depth of resources to complement our client service teams and to assist with your risk assessments and coverage implementation.
WE ARE RESPONSIVE
24/7 service model with same-day response — you can depend on us to be there when you need us
Doing business with Ironwood creates a positive impact on your company. You work with a group of experts who understands your company, culture and needs so we can help you succeed. Being available is key — we understand business can’t wait. We have no “regular” business hours, customer service cues or processes designed to streamline our business rather than yours. Your requests resolved quickly, accurately and effectively by your service team (or, take advantage of our claims hotline!). We take pride in the culture of friendship that we’ve developed with personal investment in the success of your business.